Newcastle Building Society has collaborated with assistive technology company Recite Me to add accessibility and language tools to its website.
The move will support customers to access content more easily, as well as helping those with visual impairments, disabilities and whose first language is not English.
Newcastle Building Society is the biggest building society in the Northeast, with a network of 31 branches and assets of more than £5.3bn, and has made Diversity, Equity and Inclusion a strategic priority.
The roll-out of Recite Me’s accessibility support technology on the Society’s website comes as part of this commitment.
“We’re committed to making it easy for all of our customers to interact with us in the way they choose,” said Jennie Pitt, Head of Equality, Diversity and Inclusion at Newcastle Building Society (pictured above).
“That’s why, as well as continuing to invest in and grow our branch network to ensure our communities maintain access to face-to-face financial services, we’re making it simpler for members to manage their personal finances online, by making our website accessible to everyone.”
The Recite Me tools allow users to access the screen reading functionality, multiple reading aids, customisable styling options and an on-demand live translation feature capable of interpreting over 100 languages, including text-to-speech.
“Recite Me’s accessibility software provides the ideal platform for us to uphold our commitment to delivering a website that everybody can easily use and enables us to offer a customisable experience for our website visitors and members in a way that meets their individual needs,” added Jennie.
To try out the assistive tools on Newcastle Building Society’s website visit www.newcastle.co.uk. For more information on Recite Me go to www.reciteme.com.