Transport for London (TfL) is trialling a new ‘bridging device’ as part of its ongoing work to make its network more accessible.
The specially commissioned bridging device has been designed to provide additional support, comfort and reassurance to customers at step-free stations where there remains a small gap between the platform and train carriage.
Customers will be invited to try the new bridging device at eight Jubilee line stations -Bermondsey, Canada Water, Canary Wharf, Canning Town, Green Park, London Bridge, North Greenwich and Stratford - until the spring of this year.
Customers can just turn up at any one of the stations in the trial to request to use the bridging device and station staff will be able to deploy the device.
They are also available to assist customers wanting to get off the train at one of the trial stations, by requesting for a member of staff to be waiting with the device. The bridging device is the same width as the boarding ramps already in extensive use across the network but is only 200mm in length.
Customers who have used the device are invited to provide comments about their experience including suggesting a name for it.
If the trial is successful, TfL will consider extending the use of the bridging device across the London Underground and wider TfL network as it continues working to make the capital's network more accessible and inclusive.